Concepedia

Single-server Appointment Systems

Single-Server Appointment Systems is an appointment scheduling framework in which a single service provider sequentially processes scheduled arrivals under a predetermined time-slot structure, distinguishing it from multi-server or parallel-service systems by its exclusive reliance on one operational service channel.

10

Publications

904

Citations

22

Authors

13

Institutions

Publications per year

2017–2026

2

Parents

Publications

10

Reducing Delays for Medical Appointments: A Queueing Approach

Linda V. Green, Sergei Savin · Operations Research · 2008 · 281 citations

, , +17

Scheduling Arrivals to Queues: A Single-Server Model with No-Shows

Refael Hassin, Sharon Mendel · Management Science · 2008 · 199 citations

, , +17

Static and dynamic scheduling of customer arrivals to a single-server system

P. Patrick Wang · Naval Research Logistics (NRL) · 1993 · 139 citations

, , +16

Determination of Optimal Variable-Sized Multiple-Block Appointment Systems

Brant E. Fries, Vijay P. Marathe · Operations Research · 1981 · 106 citations

, , +17

A new appointment rule for a single-server, multiple-customer service system

Kum Khiong Yang, Mun Ling Lau, Ser Aik Quek · Naval Research Logistics (NRL) · 1998 · 57 citations

, , +12

1–5 of 10

Authors

22

  1. AK
    Alex Kuiper

    University of Amsterdam, Netherlands

    1 publications · 20 citations

    1

    h-index

  2. OJ
    Oualid Jouini

    Laboratoire Génie Industriel, France

    1 publications · 18 citations

    1

    h-index

  3. BE
    Brant E. Fries

    University of Michigan, United States

    1 publications · 106 citations

    1

    h-index

  4. SA
    Ser Aik Quek

    National University of Singapore, Singapore

    1 publications · 57 citations

    1

    h-index

  5. RW
    Rowan Wang

    University of Minnesota, United States

    1 publications · 18 citations

    1

    h-index

1–5 of 22

Institutions

13

  1. AT&T (United States)

    Bedminster, United States

    1 h-index

    1 publications

    106 citations

  2. University of Minnesota

    Minneapolis, United States

    1 h-index

    1 publications

    18 citations

  3. Missouri College

    Brentwood, United States

    1 h-index

    1 publications

    32 citations

  4. Columbia University

    New York, United States

    1 h-index

    2 publications

    562 citations

  5. University of Missouri

    Columbia, United States

    1 h-index

    1 publications

    32 citations

  6. Tel Aviv University

    Tel Aviv, Israel

    1 h-index

    2 publications

    398 citations

  7. Yale University

    New Haven, United States

    1 h-index

    1 publications

    106 citations

  8. CentraleSupélec

    Gif-sur-Yvette, France

    1 h-index

    2 publications

    36 citations

1–8 of 13

Venues

  1. Naval Research Logistics (NRL)

    2 publications · 196 citations

    2

    h-index

  2. Operations Research

    2 publications · 387 citations

    2

    h-index

  3. Management Science

    2 publications · 219 citations

    2

    h-index

  4. Journal of Service Research

    JSR · 1 publications · 38 citations

    1

    h-index

  5. Queueing Systems

    1 publications · 14 citations

    1

    h-index

1–5