Concepedia

Service Usability Evaluation

Service Usability Evaluation is a systematic assessment method within service evaluation that specifically measures the extent to which a service can be effectively, efficiently, and satisfactorily used by its intended users in its intended context of use.

50

Publications

1.8K

Citations

166

Authors

62

Institutions

Publications per year

2017–2026

16

Parents

Publications

50

An empirical study of the use contexts and usability problems in mobile Internet

Hoyoung Kim, Jinwoo Kim, Yeonsoo Lee et al. · 2003 · 142 citations

, , +15

Analysing and evaluating usefulness and usability in electronic information services

Giannis Tsakonas, Christos Papatheodorou · Journal of Information Science · 2006 · 131 citations

, , +14

Usage and Usability Assessment: Library Practices and Concerns

Denise Troll Covey · HdM ePub (Media University Stuttgart) · 2002 · 112 citations · Full text

, , +15

Usability testing at the University of Arizona library : How to let the users in on the design

Ruth Dickstein, Vicki Mills · 2000 · 105 citations

, , +17

Web Service Usability Analysis Based on User Preferences

Luiza Fabisiak · Journal of Organizational and End User Computing · 2018 · 83 citations

, , +15

1–5 of 50

Authors

166

  1. MW
    Minna Wäljas

    3 publications · 68 citations

    3

    h-index

  2. TV
    Teija Vainio

    3 publications · 77 citations

    3

    h-index

  3. MK
    Minna Kulju

    VTT Technical Research Centre of Finland, Finland

    3 publications · 77 citations

    3

    h-index

  4. KV
    Kaisa Väänänen

    3 publications · 68 citations

    3

    h-index

  5. HW
    Heli Wigelius

    VTT Technical Research Centre of Finland, Finland

    3 publications · 77 citations

    3

    h-index

1–5 of 166

Institutions

62

  1. Nokia (Finland)

    Espoo, Finland

    4 h-index

    4 publications

    135 citations

  2. VTT Technical Research Centre of Finland

    Espoo, Finland

    3 h-index

    3 publications

    77 citations

  3. University of Staffordshire

    Stoke-on-Trent, United Kingdom

    2 h-index

    2 publications

    83 citations

  4. Carnegie Mellon University

    Pittsburgh, United States

    2 h-index

    6 publications

    252 citations

  5. University of South Wales

    Pontypridd, United Kingdom

    1 h-index

    3 publications

    42 citations

  6. University of Plymouth

    Plymouth, United Kingdom

    1 h-index

    9 publications

    189 citations

  7. Lodz University of Technology

    Lodz, Poland

    1 h-index

    2 publications

    166 citations

  8. Linköping University

    Linköping, Sweden

    1 h-index

    2 publications

    28 citations

1–8 of 62

Venues

  1. Journal of Organizational and End User Computing

    JOEUC · 1 publications · 83 citations

    1

    h-index

  2. 1

    h-index

  3. Journal of the Association for Information Systems

    JAIS · 1 publications · 14 citations

    1

    h-index

  4. Sustainability

    1 publications · 14 citations

    1

    h-index

  5. 1

    h-index

1–5