Service Quality Thresholds is a metric that specifies the minimum acceptable level of service performance, distinguishing it from other service metrics by its focus on defining critical cutoff points for determining adequacy or failure in service delivery.
9
Publications
489
Citations
20
Authors
15
Institutions
Publications per year
2017–2026
2
Parents
Publications
9
Robert B. Johnston · International Journal of Service Industry Management · 1995 · 284 citations
Scalability Analysis of Cloud Software Services
Gunnar Brataas, Nikolas Herbst, Simon Ivanšek et al. · 2017 · 29 citations · Full text
1–5 of 9
Authors
20
- ÁA
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- LM
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- JP
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- LB
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- WM
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1–5 of 20
Institutions
15
Universidade de Brasília
Brasília, Brazil
1 h-index
1 publications
17 citations
Universitat Oberta de Catalunya
Barcelona, Spain
1 h-index
1 publications
17 citations
University College London
London, United Kingdom
1 h-index
1 publications
22 citations
University of Bologna
Bologna, Italy
1 h-index
1 publications
17 citations
University of Calabria
Rende, Italy
1 h-index
1 publications
17 citations
SINTEF Digital
Trondheim, Norway
1 h-index
1 publications
29 citations
Birmingham City University
Birmingham, United Kingdom
1 h-index
1 publications
23 citations
IBM Research - Thomas J. Watson Research Center
Yorktown Heights, United States
1 h-index
1 publications
71 citations
1–8 of 15
Venues
- IEEE Transactions on Computers
1 publications · 22 citations
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- Journal of Civil Engineering Research and Practice
JCERP · 1 publications · 20 citations
1
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- International Journal of Service Industry Management
1 publications · 284 citations
1
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- Journal of Psychiatric and Mental Health Nursing
1 publications · 23 citations
1
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- Journal of Simulation
JOS · 1 publications · 17 citations
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