Service Performance Reporting

Service Performance Reporting is a formal accountability mechanism within the domain of Government Performance Reporting that systematically discloses the extent, quality, and outcomes of public services delivered by international public sector entities, distinguishing it from financial or output-based reporting by focusing on the societal impact and effectiveness of services in achieving mandated objectives.

Publications

2.5K

Citations

Authors

Institutions

Publications per year

2017–2026

Parents

Government Performance ReportingInternational Public Sector Accounting

Publications

Gaming in Targetworld: The Targets Approach to Managing British Public Services

Christopher Hood · Public Administration Review · 2006 · 486 citations

Public Affairs, Public Administration, Public Management +15

Steering Committee for the Review of Government Service Provision

Paul Paul, McClintock Ao, Dear Mr McClintock · 2011 · 390 citations

Public Affairs, Public Administration, Public Policy +10

Have targets improved performance in the English NHS?

Gwyn Bevan, Christopher Hood · BMJ · 2006 · 296 citations

Health Professions, Health Policy, Health Services Administration +17

Performance measurement and management in public health services: a comparison of U.K. and Swedish practice

Joan Ballantine, Stan Brignall, Sven Modell · Management Accounting Research · 1998 · 141 citations

Nursing, Health Services Administration, Performance Management +16

Overcoming the Inadequacies of Performance Measurement in Local Government: The Case of Libraries and Leisure Services

David N. Ammons · Public Administration Review · 1995 · 141 citations

Public Affairs, Performance Management, Public Administration +17

1–5 of 44

Authors

GD
George D. Thompson
University of Canterbury, New Zealand
3 publications · 76 citations
3
h-index
GB
Gwyn Bevan
London School of Economics and Political Science, United Kingdom
3 publications · 374 citations
3
h-index
ZR
Zoe Radnor
University of Warwick, United Kingdom
2 publications · 56 citations
2
h-index
CH
Christopher Hood
University of Oxford, United Kingdom
2 publications · 782 citations
2
h-index
PK
Prae Keerasuntonpong
Chulalongkorn University, Thailand
2 publications · 36 citations
2
h-index

1–5 of 90

Institutions

1–8 of 49

Venues

Public Administration Review
PAR · 3 publications · 661 citations
3
h-index
International Journal of Productivity and Performance Management
3 publications · 69 citations
3
h-index
International Journal of Public Sector Management
2 publications · 130 citations
2
h-index
Financial Accountability and Management
FAM · 2 publications · 64 citations
2
h-index
National Institute Economic Review
2 publications · 78 citations
2
h-index

1–5