Service Handoffs is a frontstage process that refers to the structured transfer of service responsibilities, information, and control between service providers or organizational units during the delivery of a service, ensuring continuity and coherence from the customer’s perspective.
8
Publications
361
Citations
29
Authors
15
Institutions
Publications per year
2017–2026
2
Variants
Service Handovers
Parents
Publications
8
1–5 of 8
Authors
29
- QZ
2
h-index
- DP
2
h-index
- JW
2
h-index
- MM
1
h-index
- AN
1
h-index
1–5 of 29
Institutions
15
University of Cincinnati
Cincinnati, United States
2 h-index
6 publications
510 citations
Cornell University
Ithaca, United States
1 h-index
5 publications
80 citations
University of Alabama at Birmingham
Birmingham, United States
1 h-index
1 publications
14 citations
University of Illinois Chicago
Chicago, United States
1 h-index
1 publications
14 citations
Pennsylvania State University
State College, United States
1 h-index
1 publications
10 citations
University of Chicago
Chicago, United States
1 h-index
3 publications
42 citations
New York Institute of Technology
New York, United States
1 h-index
2 publications
20 citations
University of Chicago Medical Center
Chicago, United States
1 h-index
4 publications
56 citations
1–8 of 15
Venues
- Journal of neurosurgery
JNS · 1 publications · 14 citations
1
h-index
- Computers & Security
1 publications · 10 citations
1
h-index
- IEEE Transactions on Mobile Computing
TMCCI · 1 publications · 149 citations
1
h-index
- Journal of Hospital Medicine
JHM · 1 publications · 14 citations
1
h-index
- Multimedia Tools and Applications
1 publications · 56 citations
1
h-index
1–5