Self-service Transaction Processing

Self-Service Transaction Processing is a computational method that automates and executes user-initiated service interactions through standardized, rule-based workflows without direct human intervention in self-service kiosk environments.

3

Publications

72

Citations

5

Authors

2

Institutions

Publications per year

2017–2026

1

Authors

5

  1. AK
    Adinda Krida Wicaksono

    Universitas Muhammadiyah Sidoarjo, Indonesia

    1 publications · 10 citations

    1

    h-index

  2. RD
    Rohman Dijaya

    Universitas Muhammadiyah Sidoarjo, Indonesia

    1 publications · 10 citations

    1

    h-index

  3. RC
    Regina Colonia-Willner

    Georgia Institute of Technology, United States

    1 publications · 12 citations

    1

    h-index

  4. JA
    James A. Fitzsimmons

    The University of Texas at Austin, United States

    1 publications · 50 citations

    1

    h-index

  5. ES
    EA Suprayitno

    Universitas Muhammadiyah Sidoarjo, Indonesia

    1 publications · 10 citations

    1

    h-index

1–5 of 5

Institutions

2

  1. Universitas Muhammadiyah Sidoarjo

    Sidoarjo, Indonesia

    1 h-index

    3 publications

    30 citations

  2. The University of Texas at Austin

    Austin, United States

    1 h-index

    1 publications

    50 citations

1–2 of 2

Venues

  1. Managing Service Quality

    MSQ · 1 publications · 50 citations

    1

    h-index

  2. Journal of Physics Conference Series

    1 publications · 10 citations

    1

    h-index

  3. Computers in Human Behavior

    1 publications · 12 citations

    1

    h-index

1–3