Concepedia

Root Cause Problem Resolution

Root Cause Problem Resolution is a systematic process within the field of Continual Service Improvement that identifies and eliminates the underlying causes of recurring service disruptions or inefficiencies, thereby preventing future occurrences through permanent corrective actions.

33

Publications

1.2K

Citations

104

Authors

45

Institutions

Publications per year

2017–2026

10

Parents

Publications

33

A case study in root cause defect analysis

Marek Leszak, Dewayne E. Perry, Dieter Stoll · 2000 · 180 citations · Full text

, , +14

Automated known problem diagnosis with event traces

Chun Yuan, Ni Lao, Ji-Rong Wen et al. · 2006 · 158 citations

, , +16

Getting to the Root of the Problem in Experiential Learning

Richard J. Miller, Rosemary Maellaro · Organizational Behavior Teaching Review · 2016 · 61 citations

, , +15

Exploring LLM-Based Agents for Root Cause Analysis

Devjeet Roy, Xuchao Zhang, Rashi Bhave et al. · 2024 · 54 citations · Full text

, , +6

Understanding customer problem troubleshooting from storage system logs

Weihang Jiang, Chongfeng Hu, Shankar Pasupathy et al. · 2009 · 52 citations

, , +16

1–5 of 33

Authors

104

  1. JL
    Jiwei Li

    Stanford University, United States

    2 publications · 200 citations

    2

    h-index

  2. WM
    Wei‐Ying Ma

    Microsoft Research Asia (China), China

    2 publications · 200 citations

    2

    h-index

  3. CY
    Chun Yuan

    Tsinghua University, China

    2 publications · 200 citations

    2

    h-index

  4. EK
    Emre Kıcıman

    Microsoft (United States), United States

    2 publications · 29 citations

    2

    h-index

  5. RA
    Roozbeh Aiasi

    Islamic Azad University, Science and Research Branch, Iran

    2 publications · 39 citations

    2

    h-index

1–5 of 104

Institutions

45

  1. Microsoft (United States)

    Redmond, United States

    3 h-index

    7 publications

    470 citations

  2. Tsinghua University

    Beijing, China

    3 h-index

    9 publications

    473 citations

  3. Cranfield University

    Cranfield, United Kingdom

    2 h-index

    7 publications

    239 citations

  4. The University of Texas at Austin

    Austin, United States

    2 h-index

    2 publications

    194 citations

  5. Microsoft Research Asia (China)

    Beijing, China

    2 h-index

    8 publications

    800 citations

  6. Islamic Azad University, Science and Research Branch

    Tehran, Iran

    2 h-index

    4 publications

    78 citations

  7. University of Georgia

    Athens, United States

    2 h-index

    3 publications

    91 citations

  8. Iranian Research Organization for Science and Technology

    Tehran, Iran

    2 h-index

    2 publications

    39 citations

1–8 of 45

Venues

  1. Perspektif Hukum

    2 publications · 32 citations

    2

    h-index

  2. Reliability Engineering & System Safety

    2 publications · 70 citations

    2

    h-index

  3. 2

    h-index

  4. Hot Topics in System Dependability

    Conference · 2 publications · 29 citations

    2

    h-index

  5. PubMed

    Repository · 1 publications · 41 citations

    1

    h-index

1–5