Renewal Service Processes is a service process framework that systematically facilitates the recurring restoration, updating, or extension of services or service agreements, distinguishing itself through its focus on cyclical customer engagement, proactive re-evaluation of service needs, and structured re-initiation of service delivery within ongoing customer-provider relationships.
17
Publications
551
Citations
25
Authors
22
Institutions
Publications per year
2017–2026
1
Parents
Publications
17
J. Michael Harrison · Journal of Applied Probability · 1973 · 174 citations
A credential renewal service for long-running jobs
D. Koufil, Jim Basney · 2005 · 34 citations
1–5 of 17
Authors
25
- JM
2
h-index
- WT
1
h-index
- CMCarlos Martin‐Rios
HES-SO University of Applied Sciences and Arts Western Switzerland, Switzerland
1 publications · 44 citations
1
h-index
- WS
1
h-index
- OK
1
h-index
1–5 of 25
Institutions
22
Stanford University
Stanford, United States
2 h-index
2 publications
186 citations
Guangzhou University
Guangzhou, China
1 h-index
2 publications
22 citations
Laboratoire Génie Industriel
Gif-sur-Yvette, France
1 h-index
1 publications
10 citations
Umeå University
Umeå, Sweden
1 h-index
1 publications
25 citations
Cornell University
Ithaca, United States
1 h-index
1 publications
14 citations
Indian Institute of Technology Bhubaneswar
Bhubaneswar, India
1 h-index
1 publications
19 citations
University of Macau
Macao, Macao
1 h-index
2 publications
22 citations
Osnabrück University
Osnabrück, Germany
1 h-index
1 publications
14 citations
1–8 of 22
Venues
- Journal of Applied Probability
JAP · 3 publications · 200 citations
3
h-index
- European Journal of Operational Research
1 publications · 28 citations
1
h-index
- HAL (Le Centre pour la Communication Scientifique Directe)
Repository · 1 publications · 10 citations
1
h-index
- IEEE Transactions on Communications
1 publications · 11 citations
1
h-index
- International Teletraffic Congress
Conference · 1 publications · 14 citations
1
h-index
1–5