Operational Incident Classification
Operational Incident Classification is a formal framework within incident management systems that systematically categorizes incidents based on their impact on operational processes, distinguishing it from other classification approaches by its focus on functional continuity and service delivery disruption.
9
Publications
220
Citations
22
Authors
9
Institutions
Publications per year
2017–2026
3
Parents
9
Machine learning in incident categorization automation
Sara Silva, Rúben Pereira, Ricardo Ribeiro · 2018 · 30 citations · Full text
1–5 of 9
22
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Uniformed Services University of the Health Sciences, United States
1 publications · 14 citations
1
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1–5 of 22
9

University of Alberta
Edmonton, Canada
1 h-index
4 publications
44 citations
Shippensburg University
Shippensburg, United States
1 h-index
1 publications
33 citations
Erciyes University
Kayseri, Türkiye
1 h-index
2 publications
56 citations
Uniformed Services University of the Health Sciences
Bethesda, United States
1 h-index
1 publications
14 citations
Iscte – Instituto Universitário de Lisboa
Lisbon, Portugal
1 h-index
3 publications
90 citations

China University of Petroleum, Beijing
Beijing, China
1 h-index
1 publications
10 citations
University of Nevada, Reno
Reno, United States
1 h-index
2 publications
110 citations

Northern Arizona University
Flagstaff, United States
1 h-index
1 publications
33 citations
1–8 of 9
2 publications · 36 citations
2
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1 publications · 33 citations
1
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1 publications · 17 citations
1
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1 publications · 28 citations
1
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1 publications · 11 citations
1
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1–5