Concepedia

Message Taking

Message Taking is a procedural construct within telephone operations that involves the systematic recording and transmission of verbal information from caller to recipient, distinguished by its adherence to structured protocols ensuring accuracy, completeness, and confidentiality in communication workflows.

4

Publications

96

Citations

10

Authors

1

Institutions

Publications per year

2017–2026

1

Parents

Publications

4

Information Processing and Situational Theory: A Cognitive Response Analysis

Michael D. Slater, Helen Chipman, Garry Auld et al. · Journal of Public Relations Research · 1992 · 46 citations

, , +16

Notes on Australian Message Sticks and Messengers

A. W. Howitt · The Journal of the Anthropological Institute of Great Britain and Ireland · 1889 · 28 citations · Full text

, , +9

‘l was calling you’: Communicative patterns in leaving a message on an answering machine

Celso Álvarez-Cáccamo, Hubert Knoblauch · Text - Interdisciplinary Journal for the Study of Discourse · 1992 · 11 citations

, , +15

Messages beyond the phone: Processing variable message signs while attending hands-free phone calls

Pilar Tejero, Javier Roca · Accident Analysis & Prevention · 2020 · 11 citations · Full text

, , +14

1–4 of 4

Authors

10

  1. MD
    Michael D. Slater

    The Ohio State University, United States

    1 publications · 46 citations

    1

    h-index

  2. CÁ
    Celso Álvarez-Cáccamo

    Universidade da Coruña, Spain

    1 publications · 11 citations

    1

    h-index

  3. GA
    Garry Auld

    Colorado State University, United States

    1 publications · 46 citations

    1

    h-index

  4. PA
    Patricia A. Kendall

    Colorado State University, United States

    1 publications · 46 citations

    1

    h-index

  5. AW
    A. W. Howitt

    1 publications · 28 citations

    1

    h-index

1–5 of 10

Institutions

1

  1. Universitat de València

    Valencia, Spain

    1 h-index

    2 publications

    22 citations

1–1 of 1

Venues

  1. Journal of Public Relations Research

    1 publications · 46 citations

    1

    h-index

  2. 1

    h-index

  3. 1

    h-index

  4. Accident Analysis & Prevention

    1 publications · 11 citations

    1

    h-index

1–4