In-store Returns Processing

In-Store Returns Processing is a retail operations management method that systematically facilitates the return, validation, and disposition of customer-returned merchandise directly at physical store locations, distinguishing it from centralized or warehouse-based returns handling by enabling immediate transaction resolution, inventory reintegration, and customer service interaction within the point-of-sale environment.

1

Publications

48

Citations

2

Authors

1

Institutions

Publications per year

2017–2026

1

Authors

2

  1. PD
    P. Daniel Wright

    Villanova University, United States

    1 publications · 48 citations

    1

    h-index

  2. SM
    Stephen Mahar

    Villanova University, United States

    1 publications · 48 citations

    1

    h-index

1–2 of 2

Institutions

1

  1. Villanova University

    Radnor, United States

    1 h-index

    2 publications

    96 citations

1–1 of 1

Venues

  1. IEEE Transactions on Engineering Management

    1 publications · 48 citations

    1

    h-index

1–1