Human-centered Operations

Human-Centered Operations is a systematic framework within backstage design that prioritizes human agency, needs, and contextual practices in the orchestration of operational processes, distinguishing itself from technocentric or efficiency-dominated approaches by embedding participatory, ethical, and adaptive design principles into the infrastructure of service delivery and organizational workflows.

114

Publications

8.5K

Citations

356

Authors

172

Institutions

Publications per year

2017–2026

51

Publications

114

Authors

356

  1. AP
    Antonio Padovano

    University of Calabria, Italy

    3 publications · 680 citations

    3

    h-index

  2. SJ
    S. J. Sawaryn

    BP (United Kingdom), United Kingdom

    2 publications · 34 citations

    2

    h-index

  3. FL
    Francesco Longo

    University of Calabria, Italy

    2 publications · 612 citations

    2

    h-index

  4. NB
    Nigel Bevan

    National Physical Laboratory, United Kingdom

    2 publications · 387 citations

    2

    h-index

  5. NS
    Nobutaka Shimada

    The University of Osaka, Japan

    2 publications · 56 citations

    2

    h-index

1–5 of 356

Venues

  1. Computers & Industrial Engineering

    6 publications · 1.3K citations

    6

    h-index

  2. International Journal of Production Research

    3 publications · 167 citations

    4

    h-index

  3. Sustainability

    3 publications · 146 citations

    3

    h-index

  4. Procedia CIRP

    3 publications · 98 citations

    3

    h-index

  5. 3

    h-index

1–5