Human-centered Operations
Human-Centered Operations is a systematic framework within backstage design that prioritizes human agency, needs, and contextual practices in the orchestration of operational processes, distinguishing itself from technocentric or efficiency-dominated approaches by embedding participatory, ethical, and adaptive design principles into the infrastructure of service delivery and organizational workflows.
114
Publications
8.5K
Citations
356
Authors
172
Institutions
Publications per year
2017–2026
51
Parents
114
Patrick Neumann, Sven Winkelhaus, Eric H. Grosse et al. · International Journal of Production Economics · 2020 · 551 citations · Full text
Engineering, Industrial Engineering, Systems Engineering +16
Francesco Longo, Letizia Nicoletti, Antonio Padovano · Computers & Industrial Engineering · 2017 · 546 citations · Full text
Engineering, Industrial Engineering, Operations Management +16
Marie‐Pierre Pacaux‐Lemoine, Damien Trentesaux, Gabriel Zambrano Rey et al. · Computers & Industrial Engineering · 2017 · 308 citations
Engineering, Manufacturing Engineering, Systems Engineering +16
Paola Fantini, Marta Pinzone, Marco Taisch · Computers & Industrial Engineering · 2018 · 287 citations · Full text
Engineering, Industrial Engineering, Systems Engineering +16
1–5 of 114
356
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2
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1–5 of 356
172

Ames Research Center
Mountain View, United States
7 h-index
12 publications
636 citations
Chalmers University of Technology
Gothenburg, Sweden
3 h-index
7 publications
516 citations

University of Calabria
Rende, Italy
3 h-index
6 publications
1.4K citations
The University of Osaka
Osaka, Japan
3 h-index
10 publications
387 citations
Johnson Space Center
Houston, United States
3 h-index
3 publications
45 citations
BP (United Kingdom)
London, United Kingdom
2 h-index
4 publications
68 citations

University of Central Florida
Orlando, United States
2 h-index
2 publications
175 citations

Saarland University
Saarbrücken, Germany
2 h-index
2 publications
640 citations
1–8 of 172
6 publications · 1.3K citations
6
h-index
3 publications · 167 citations
4
h-index
3 publications · 146 citations
3
h-index
3 publications · 98 citations
3
h-index
3 publications · 99 citations
3
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1–5