Concepedia

Help Users Recognize Errors

Help Users Recognize Errors is a usability heuristic that belongs to the category of interface design principles, specifically distinguished by its focus on ensuring that error messages are clearly worded, precisely indicate the problem, and suggest constructive solutions to facilitate immediate user comprehension and recovery.

13

Publications

382

Citations

30

Authors

15

Institutions

Publications per year

2017–2026

3

Parents

Publications

13

Metaphors of human thinking for usability inspection and design

Erik Frøkjær, Kasper Hornbæk · ACM Transactions on Computer-Human Interaction · 2008 · 58 citations

, , +17

Finding help with programming errors: An exploratory study of novice software engineers’ focus in stack overflow posts

Preetha Chatterjee, Minji Kong, Lori Pollock · Journal of Systems and Software · 2019 · 51 citations

, , +14

Automatic reasoning and help about human errors in using an operating system

Maria Virvou · Interacting with Computers · 1999 · 42 citations

, , +17

Error-information in tutorial documentation: Supporting users' errors to facilitate initial skill learning

Ard W. Lazonder, Hans van der Meij · International Journal of Human-Computer Studies · 1995 · 39 citations · Full text

, , +14

User Interfaces and Help Systems: From Helplessness to Intelligent Assistance

Sylvain Delisle, Bernard Moulin · Artificial Intelligence Review · 2002 · 34 citations

, , +16

1–5 of 13

Authors

30

  1. MV
    Maria Virvou

    University of Piraeus, Greece

    2 publications · 73 citations

    2

    h-index

  2. NR
    Nathan Relles

    Temple University, United States

    2 publications · 31 citations

    2

    h-index

  3. HV
    Hans van der Meij

    University of Twente, Netherlands

    1 publications · 39 citations

    1

    h-index

  4. CD
    Casey Dugan

    IBM (United States), United States

    1 publications · 19 citations

    1

    h-index

  5. JM
    Joan M. Cherry

    University of Toronto, Canada

    1 publications · 10 citations

    1

    h-index

1–5 of 30

Institutions

15

  1. University of Copenhagen

    Copenhagen, Denmark

    2 h-index

    3 publications

    134 citations

  2. University of Piraeus

    Piraeus, Greece

    2 h-index

    3 publications

    104 citations

  3. Temple University

    Philadelphia, United States

    1 h-index

    1 publications

    11 citations

  4. Laboratoire Lorrain de Recherche en Informatique et ses Applications

    Nancy, France

    1 h-index

    1 publications

    18 citations

  5. University of Maryland, College Park

    College Park, United States

    1 h-index

    2 publications

    38 citations

  6. University of Toronto

    Toronto, Canada

    1 h-index

    1 publications

    10 citations

  7. University of Delaware

    Newark, United States

    1 h-index

    3 publications

    153 citations

  8. Cambridge Scientific (United States)

    Watertown, United States

    1 h-index

    1 publications

    19 citations

1–8 of 15

Venues

  1. 2

    h-index

  2. International Conference on Software Engineering

    Conference · 1 publications · 20 citations

    1

    h-index

  3. 1

    h-index

  4. Journal of Systems and Software

    JSS · 1 publications · 51 citations

    1

    h-index

  5. Interacting with Computers

    1 publications · 42 citations

    1

    h-index

1–5