Concepedia

Help Users Diagnose Errors

Help Users Diagnose Errors is a usability principle within heuristic evaluation that requires error messages to be expressed in plain language, precisely identifying the problem and constructively guiding users toward resolution.

20

Publications

1.1K

Citations

66

Authors

38

Institutions

Publications per year

2017–2026

6

Parents

Publications

20

What would other programmers do

Björn Hartmann, Daniel MacDougall, Joel Brandt et al. · 2010 · 279 citations

, , +12

Tinkering and gender in end-user programmers' debugging

Laura Beckwith, Cory Kissinger, Margaret Burnett et al. · 2006 · 177 citations

, , +14

Using eye tracking to compare web page designs: a case study

Agnieszka Bojko · 2006 · 95 citations

, , +15

“To Err is Human”: An Examination of the Effectiveness of Error Management Training

Cynthia R. Nordstrom, Dania Wendland, Karen B. Williams · Journal of Business and Psychology · 1998 · 84 citations

, , +14

The Next Organizational Challenge: Finding and Addressing Diagnostic Error

Mark L. Graber, Robert L. Trowbridge, Jennifer S. Myers et al. · The Joint Commission Journal on Quality and Patient Safety · 2014 · 77 citations

, , +14

1–5 of 20

Authors

66

  1. MB
    Margaret Burnett

    Oregon State University, United States

    3 publications · 206 citations

    3

    h-index

  2. JL
    Joseph Lawrance

    Oregon State University, United States

    2 publications · 196 citations

    2

    h-index

  3. RA
    Robin Abraham

    Oregon State University, United States

    2 publications · 33 citations

    2

    h-index

  4. MK
    Minji Kong

    University of Delaware, United States

    1 publications · 51 citations

    1

    h-index

  5. SR
    Sorayya Rezayi

    Tehran University of Medical Sciences, Iran

    1 publications · 20 citations

    1

    h-index

1–5 of 66

Institutions

38

  1. Oregon State University

    Corvallis, United States

    4 h-index

    23 publications

    1.1K citations

  2. University of Washington

    Seattle, United States

    2 h-index

    3 publications

    76 citations

  3. University of Cambridge

    Cambridge, United Kingdom

    2 h-index

    2 publications

    234 citations

  4. Laboratoire Lorrain de Recherche en Informatique et ses Applications

    Nancy, France

    1 h-index

    1 publications

    18 citations

  5. Stony Brook University

    Stony Brook, United States

    1 h-index

    1 publications

    77 citations

  6. IntuiLab (France)

    Labège, France

    1 h-index

    1 publications

    23 citations

  7. Drexel University

    Philadelphia, United States

    1 h-index

    1 publications

    177 citations

  8. University College Dublin

    Dublin, Ireland

    1 h-index

    1 publications

    51 citations

1–8 of 38

Venues

  1. Journal of Education and Health Promotion

    1 publications · 20 citations

    1

    h-index

  2. Psychological Methods

    1 publications · 14 citations

    1

    h-index

  3. 1

    h-index

  4. Interacting with Computers

    1 publications · 42 citations

    1

    h-index

  5. Applied Ergonomics

    1 publications · 57 citations

    1

    h-index

1–5