Concepedia

Feedback Visualization

Feedback Visualization is a methodological construct within Customer Feedback Management that transforms qualitative and quantitative feedback data into graphical or interactive representations to enhance comprehension, interpretation, and decision-making by revealing patterns, trends, and outliers in customer sentiment and behavior.

19

Publications

707

Citations

70

Authors

26

Institutions

Publications per year

2017–2026

6

Parents

Publications

19

OpinionSeer: Interactive Visualization of Hotel Customer Feedback

Yingcai Wu, Furu Wei, Norman Au et al. · IEEE Transactions on Visualization and Computer Graphics · 2010 · 176 citations

, , +13

Visual opinion analysis of customer feedback data

Daniela Oelke, Ming Hao, Christian Rohrdantz et al. · 2009 · 108 citations · Full text

, , +17

Using visualizations to increase compliance in experience sampling

Gary Hsieh, Ian Li, Anind K. Dey et al. · 2008 · 71 citations

, , +13

Feature-Based Visual Sentiment Analysis of Text Document Streams

Christian Rohrdantz, Ming Hao, Umeshwar Dayal et al. · ACM Transactions on Intelligent Systems and Technology · 2012 · 43 citations · Full text

, , +17

Eco-feedback Visualization for Closing the Gap of Organic Food Consumption

Jorge Luis Zapico, Cecilia Katzeff, Ulrica Bohné et al. · 2016 · 41 citations

, , +15

1–5 of 19

Authors

70

  1. LH
    Lars-Erik Haug

    University of Konstanz, Germany

    2 publications · 151 citations

    2

    h-index

  2. UD
    Umeshwar Dayal

    Hewlett-Packard (United States), United States

    2 publications · 151 citations

    2

    h-index

  3. CR
    Christian Rohrdantz

    University of Konstanz, Germany

    2 publications · 151 citations

    2

    h-index

  4. DA
    Daniel A. Keim

    University of Konstanz, Germany

    2 publications · 151 citations

    2

    h-index

  5. MH
    Ming Hao

    Hewlett-Packard (United States), United States

    2 publications · 151 citations

    2

    h-index

1–5 of 70

Institutions

26

  1. Hewlett-Packard (United States)

    Palo Alto, United States

    2 h-index

    6 publications

    453 citations

  2. Purdue University West Lafayette

    West Lafayette, United States

    2 h-index

    7 publications

    84 citations

  3. University of Konstanz

    Konstanz, Germany

    2 h-index

    6 publications

    518 citations

  4. University of Arizona

    Tucson, United States

    1 h-index

    1 publications

    12 citations

  5. Siemens (Germany)

    Munich, Germany

    1 h-index

    2 publications

    42 citations

  6. King Saud University

    Riyadh, Saudi Arabia

    1 h-index

    4 publications

    88 citations

  7. Technical University of Munich

    Munich, Germany

    1 h-index

    3 publications

    51 citations

  8. University of Birmingham

    Birmingham, United Kingdom

    1 h-index

    3 publications

    93 citations

1–8 of 26

Venues

  1. IEEE Transactions on Visualization and Computer Graphics

    TVCG · 1 publications · 176 citations

    1

    h-index

  2. ACM Transactions on Intelligent Systems and Technology

    TIST · 1 publications · 43 citations

    1

    h-index

  3. CoDesign

    1 publications · 12 citations

    1

    h-index

  4. Computers in Human Behavior

    1 publications · 36 citations

    1

    h-index

  5. JMIR Medical Informatics

    JMI · 1 publications · 31 citations

    1

    h-index

1–5