Concepedia

Experience Design Analytics

Experience Design Analytics is a scholarly framework within customer experience analytics that systematically integrates data-driven insights and design methodologies to optimize user interactions by identifying, evaluating, and refining experiential touchpoints across customer journeys.

3

Publications

181

Citations

7

Authors

3

Institutions

Publications per year

2017–2026

0

Parents

Publications

3

1–3 of 3

Authors

7

  1. CC
    Chen–Fu Chien

    National Tsing Hua University, Taiwan

    2 publications · 167 citations

    2

    h-index

  2. RK
    Rhoann Kerh

    Asia University, Taiwan

    2 publications · 167 citations

    2

    h-index

  3. KL
    Kuo-Yi Lin

    National Tsing Hua University, Taiwan

    2 publications · 167 citations

    2

    h-index

  4. NP
    Nicholas Polites

    1 publications · 14 citations

    1

    h-index

  5. JB
    Joan Bardagjy

    1 publications · 14 citations

    1

    h-index

1–5 of 7

Institutions

3

  1. National Tsing Hua University

    Hsinchu, Taiwan

    2 h-index

    5 publications

    420 citations

  2. Asia University

    Taichung, Taiwan

    2 h-index

    2 publications

    167 citations

  3. National Chung Cheng University

    Minxiong, Taiwan

    1 h-index

    1 publications

    81 citations

1–3 of 3

Venues

  1. Computers & Industrial Engineering

    2 publications · 167 citations

    2

    h-index

  2. Design Quarterly

    1 publications · 14 citations

    1

    h-index

1–2