Concepedia

Customer Lifecycle Value

Customer Lifecycle Value is an academic metric that quantifies the total worth of a customer relationship over the entire duration of engagement by assessing cumulative profitability, distinguishing it from alternative customer valuation constructs through its explicit focus on the temporal progression and stage-specific dynamics of the customer lifecycle.

3

Publications

194

Citations

7

Authors

2

Institutions

Publications per year

2017–2026

1

Parents

Publications

3

Lean Service: Reassessment of Lean Manufacturing for Service Activities

Eva M. Andrés, I. González-Requena · Procedia Engineering · 2015 · 124 citations · Full text

, , +17

Research on customer lifetime value based on machine learning algorithms and customer relationship management analysis model

Yuechi Sun, Haiyan Liu, Yu Gao · Heliyon · 2023 · 55 citations · Full text

, , +14

Predictive Analytics Applications in Reducing Customer Churn and Enhancing Lifecycle Value in Telecommunications Markets

International Journal of Multidisciplinary Futuristic Development · 2020 · 23 citations · Full text

, , +17

Integration of design for X approaches in the concept of lean design to enable a holistic product design

Uwe Dombrowski, Stefan Schmidt · 2013 · 15 citations

, , +16

Lean Systems Engineering: Research Initiatives in Support of a New Paradigm

Eric Rebentisch, Donna H. Rhodes, Earll M. Murman · 2004 · 10 citations

, , +14

1–5 of 3

Authors

7

  1. YS
    Yuechi Sun

    China University of Geosciences (Beijing), China

    1 publications · 55 citations

    1

    h-index

  2. SS
    Stefan Schmidt

    Bavarian State Collection of Zoology, Germany

    1 publications · 15 citations

    1

    h-index

  3. EM
    Eva M. Andrés

    Universidad Politécnica de Madrid, Spain

    1 publications · 124 citations

    1

    h-index

  4. UD
    Uwe Dombrowski

    Technische Universität Braunschweig, Germany

    1 publications · 15 citations

    1

    h-index

  5. HL
    Haiyan Liu

    China University of Geosciences (Beijing), China

    1 publications · 55 citations

    1

    h-index

1–5 of 7

Institutions

2

  1. Universidad Politécnica de Madrid

    Madrid, Spain

    1 h-index

    3 publications

    372 citations

  2. China University of Geosciences (Beijing)

    Beijing, China

    1 h-index

    3 publications

    165 citations

  3. Massachusetts Institute of Technology

    Cambridge, United States

    1 publications

    10 citations

1–3 of 2

Venues

  1. Heliyon

    1 publications · 55 citations

    1

    h-index

  2. Procedia Engineering

    1 publications · 124 citations

    1

    h-index

1–3