Concepedia

Complaint Data Analysis

Complaint Data Analysis is a systematic methodological process within police oversight that involves the collection, coding, and interpretation of public complaints against law enforcement personnel to identify patterns, trends, and systemic issues in policing behavior.

71

Publications

2.5K

Citations

214

Authors

127

Institutions

Publications per year

2017–2026

24

Parents

Publications

71

Diagnosing New York city's noises with ubiquitous data

Yu Zheng, Tong Liu, Yilun Wang et al. · 2014 · 226 citations

, , +14

A Consumer Complaint Framework with Resulting Strategies

A Dolinský · Journal of Services Marketing · 1994 · 135 citations

, , +15

Citizen Complaints Against the Police

William Terrill, Jason R. Ingram · Police Quarterly · 2015 · 94 citations

, , +16

Departmental and citizen complaints as predictors of police coercion

John McCluskey, William Terrill · Policing An International Journal · 2005 · 85 citations

, , +8

Does social perception data express the spatio-temporal pattern of perceived urban noise? A case study based on 3,137 noise complaints in Fuzhou, China

Lian-Huan Guo, Jiang Liu, Yiyang Wang et al. · Applied Acoustics · 2022 · 85 citations · Full text

, , +16

1–5 of 71

Authors

214

  1. WO
    William O. Cooper

    Vanderbilt University, United States

    3 publications · 67 citations

    3

    h-index

  2. KM
    Kim Michelle Lersch

    University of South Florida, United States

    3 publications · 155 citations

    3

    h-index

  3. WT
    William Terrill

    Michigan State University, United States

    3 publications · 220 citations

    3

    h-index

  4. HJ
    Henry J. Domenico

    Vanderbilt University Medical Center, United States

    2 publications · 46 citations

    2

    h-index

  5. CA
    Carol A. Archbold

    North Dakota State University, United States

    2 publications · 95 citations

    2

    h-index

1–5 of 214

Institutions

127

  1. Microsoft Research Asia (China)

    Beijing, China

    2 h-index

    6 publications

    720 citations

  2. Queensland University of Technology

    Brisbane, Australia

    2 h-index

    2 publications

    36 citations

  3. The University of Sydney

    Sydney, Australia

    2 h-index

    3 publications

    41 citations

  4. Vanderbilt University Medical Center

    Nashville, United States

    2 h-index

    11 publications

    243 citations

  5. The University of Queensland

    Brisbane, Australia

    2 h-index

    6 publications

    136 citations

  6. North Dakota State University

    Fargo, United States

    2 h-index

    2 publications

    95 citations

  7. Arizona State University

    Tempe, United States

    2 h-index

    2 publications

    132 citations

  8. Bowling Green State University

    Bowling Green, United States

    2 h-index

    4 publications

    96 citations

1–8 of 127

Venues

  1. Policing An International Journal

    PIJPSM · 6 publications · 232 citations

    6

    h-index

  2. Police Quarterly

    PQ · 3 publications · 149 citations

    3

    h-index

  3. BMJ Quality & Safety

    2 publications · 68 citations

    2

    h-index

  4. Water Science & Technology

    2 publications · 34 citations

    2

    h-index

  5. Criminal Justice Policy Review

    CJPR · 2 publications · 80 citations

    2

    h-index

1–5