Concepedia

Back Office Digitization

Back Office Digitization is a systematic transformation process that integrates digital technologies and data-driven workflows into back office operations to enhance efficiency, accuracy, and scalability by automating manual tasks, reducing paper-based procedures, and enabling real-time information processing within organizational support functions.

2

Publications

46

Citations

6

Authors

2

Institutions

Publications per year

2017–2026

0

Parents

Publications

2

1–2 of 2

Authors

6

  1. TM
    Tiago Martins

    University of Coimbra, Portugal

    1 publications · 10 citations

    1

    h-index

  2. DF
    David Feeny

    McMaster University, Canada

    1 publications · 36 citations

    1

    h-index

  3. VC
    Vı́tor Carvalho

    University of Minho, Portugal

    1 publications · 10 citations

    1

    h-index

  4. MC
    Mary C. Lacity

    University of Missouri–St. Louis, United States

    1 publications · 36 citations

    1

    h-index

  5. LP
    Leslie P. Willcocks

    London School of Economics and Political Science, United Kingdom

    1 publications · 36 citations

    1

    h-index

1–5 of 6

Institutions

2

  1. University of Minho

    Braga, Portugal

    1 h-index

    3 publications

    30 citations

  2. Polytechnic Institute of Cávado and Ave

    Barcelos, Portugal

    1 h-index

    1 publications

    10 citations

1–2 of 2

Venues

  1. 1

    h-index

  2. Procedia Computer Science

    1 publications · 10 citations

    1

    h-index

1–2