Concepedia

Appointment System Design

Appointment System Design is a service operations design method that systematically structures customer booking procedures by determining optimal time intervals, capacity allocations, and sequencing rules to balance demand with resource availability in service delivery systems.

93

Publications

5.5K

Citations

195

Authors

99

Institutions

Publications per year

2017–2026

18

Variants

Appointment Scheduling Design

Parents

Publications

93

Appointment scheduling in health care: Challenges and opportunities

Diwakar Gupta, Brian T. Denton · IIE Transactions · 2008 · 1.1K citations

, , +17

Designing appointment scheduling systems for ambulatory care services

Emre A. Veral, Harry Rosen · Health Care Management Science · 2006 · 368 citations

, , +12

Reducing port-related truck emissions: The terminal gate appointment system at the Ports of Los Angeles and Long Beach

Geneviève Giuliano, Thomas O’Brien · Transportation Research Part D Transport and Environment · 2007 · 240 citations

, , +17

Scheduling Arrivals to Queues: A Single-Server Model with No-Shows

Refael Hassin, Sharon Mendel · Management Science · 2008 · 199 citations

, , +17

“Sprinting with Small Steps” Towards Promotion: Solutions for the Age Dilemma in the CCP Cadre Appointment System

Chien-wen Kou, Wen‐Hsuan Tsai · The China Journal · 2014 · 194 citations

, , +16

1–5 of 93

Authors

195

  1. NH
    Nathan Huynh

    University of South Carolina, United States

    4 publications · 280 citations

    4

    h-index

  2. YH
    Yu-Li Huang

    New Mexico State University, United States

    3 publications · 78 citations

    3

    h-index

  3. EA
    Emre A. Veral

    Baruch College, United States

    3 publications · 560 citations

    3

    h-index

  4. ZJ
    Zhihong Jin

    Dalian Maritime University, China

    2 publications · 141 citations

    3

    h-index

  5. NT
    Norman T. J. Bailey

    University of Cambridge, United Kingdom

    2 publications · 74 citations

    2

    h-index

1–5 of 195

Institutions

99

  1. Dalian Maritime University

    Dalian, China

    5 h-index

    10 publications

    494 citations

  2. New Mexico State University

    Las Cruces, United States

    3 h-index

    5 publications

    118 citations

  3. University of South Carolina

    Columbia, United States

    3 h-index

    7 publications

    581 citations

  4. Baruch College

    New York, United States

    3 h-index

    6 publications

    1.1K citations

  5. Nagoya University

    Nagoya, Japan

    3 h-index

    8 publications

    365 citations

  6. The University of Texas at Austin

    Austin, United States

    2 h-index

    4 publications

    268 citations

  7. University of Manchester

    Manchester, United Kingdom

    2 h-index

    4 publications

    40 citations

  8. Hong Kong University of Science and Technology

    Hong Kong, Hong Kong

    2 h-index

    1 publications

    111 citations

1–8 of 99

Venues

  1. PubMed

    Repository · 7 publications · 130 citations

    7

    h-index

  2. BMJ

    5 publications · 59 citations

    5

    h-index

  3. 3

    h-index

  4. Health Care Management Science

    HCMS · 2 publications · 400 citations

    2

    h-index

  5. Medical Care

    2 publications · 149 citations

    2

    h-index

1–5