Heather Fulford - Concepedia

Author

Heather Fulford

Loughborough University

Also Known As

H. Jim Fulford, HEATHER FULFORD, Heather Fulford

Publications

Citations

H-Index

Concepts

All Affiliations

Loughborough University Robert Gordon University Northumbria University

About

Heather Fulford is an author at Loughborough University specializing in management, business, and engineering.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	7	7	507
2	Engineering	5	5	446
3	Language Studies	3	3	82
4	Health Sciences	1	1	21
5	Law	1	1	103

Heather Fulford

Publications

857

Citations

H-Index

Page 1

	Year	Citations
Building customer loyalty in online retailing: The role of relationship quality Mohammed Rafiq, Heather Fulford, Xiao-Ming Lu Journal of Marketing Management Customer ExperienceCustomer SatisfactionDigital MarketingConsumer ResearchOnline Customer Behavior	2012	150
Aligning the information security policy with the strategic information systems plan Neil F. Doherty, Heather Fulford Computers & Security Information Security ManagementEngineeringInformation SecurityInformation AssuranceManagement	2005	144
The information security policy unpacked: A critical study of the content of university policies Neil Francis Doherty, Leonidas Anastasakis, Heather Fulford International Journal of Information Management Critical StudyPublic PolicyInformation Security ManagementEngineeringSecurity Management	2009	103
Do Information Security Policies Reduce the Incidence of Security Breaches Neil F. Doherty, Heather Fulford Information Resources Management Journal EngineeringInformation SecurityInformation ForensicsInformation Security PoliciesInformation Security Policy	2005	93
The application of information security policies in large UK‐based organizations: an exploratory investigation Heather Fulford, Neil F. Doherty Information Management & Computer Security CybersecurityEngineeringInformation SecurityEmpirical ScrutinyInformation Security Education	2003	91
Measuring Internet retail service quality using E-S-QUAL Mohammed Rafiq, Xiao-Ming Lu, Heather Fulford Journal of Marketing Management Customer SatisfactionExternal ValidationConsumer UncertaintyDigital MarketingE-services	2011	74
Loyalty transfer from offline to online stores in the UK grocery industry Mohammed Rafiq, Heather Fulford International Journal of Retail & Distribution Management Customer SatisfactionDigital MarketingConsumer ResearchOnline LoyaltyOnline Customer Behavior	2005	67
Translation and Technology: a Study of UK Freelance Translators Heather Fulford, Joaquin Granell-Zafra The Journal of Specialised Translation Translation StudiesTerminology ManagementBusiness IntelligenceMultilingualismCommunication	2005	53
Familiarity, expertise and involvement: key consumer segmentation factors Paul Taylor‐West, Heather Fulford, Gary Reed, Journal of Consumer Marketing Customer ExperienceCustomer SatisfactionConsumer StudyConsumer ResearchBrand Strategy	2008	21
Exploring terms and their linguistic environment in text Heather Fulford Terminology International Journal of Theoretical and Applied Issues in Specialized Communication Terminology ManagementEngineeringLexicologyLinguistic EnvironmentCorpus Linguistics	2001	15

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