Heather Fulford

Building customer loyalty in online retailing: The role of relationship quality

Mohammed Rafiq, Heather Fulford, Xiao-Ming Lu · Journal of Marketing Management · 2012 · 150 citations · Full text

Customer Experience, Customer Satisfaction, Digital Marketing +16

Aligning the information security policy with the strategic information systems plan

Neil F. Doherty, Heather Fulford · Computers & Security · 2005 · 144 citations · Full text

Information Security Management, Engineering, Information Security +10

The information security policy unpacked: A critical study of the content of university policies

Neil Francis Doherty, Leonidas Anastasakis, Heather Fulford · International Journal of Information Management · 2009 · 103 citations · Full text

Critical Study, Public Policy, Information Security Management +11

Do Information Security Policies Reduce the Incidence of Security Breaches

Neil F. Doherty, Heather Fulford · Information Resources Management Journal · 2005 · 93 citations

Engineering, Information Security, Information Forensics +17

The application of information security policies in large UK‐based organizations: an exploratory investigation

Heather Fulford, Neil F. Doherty · Information Management & Computer Security · 2003 · 91 citations · Full text

Cybersecurity, Engineering, Information Security +20