Concepedia

Suresh K. Tadisina

SK

16

Publications

881

Citations

13

H-Index

1991

Active since

Affiliations

Southern Illinois University Carbondale(Current)

Morehead State University

St. Cloud State University

Kent State University

Murray State University

Suresh K. Tadisina is an author at Southern Illinois University Carbondale specializing in management, business, and customer satisfaction.

Top concepts

ManagementBusinessMarketingCustomer SatisfactionConsumer ResearchEngineeringInteractive MarketingOrganizational BehaviorTrustE-business

Publications per year

1991–2016

16

Publications

16

Development of e-service quality measure for internet-based financial institutions

Changsoo Sohn, Suresh K. Tadisina · Total Quality Management & Business Excellence · 2008 · 140 citations

The Role of E-Service Quality and Information Quality in Creating Perceived Value: Antecedents to Web Site Loyalty

Ann Pearson, Suresh K. Tadisina, Chris Griffin · Information Systems Management · 2012 · 136 citations

Customer Satisfaction, Online Customer Behavior, Web Site Loyalty +15

An exploratory study into factors of service quality for application service providers

Qingxiong Ma, John Pearson, Suresh K. Tadisina · Information & Management · 2005 · 118 citations

Total Quality Management, Customer Satisfaction, Exploratory Study +9

Exploring the impact of stakeholder pressure on environmental management strategies at the plant level: what does industry have to do with it?

Teresa K. Betts, Frank Wiengarten, Suresh K. Tadisina · Journal of Cleaner Production · 2015 · 101 citations

Sustainable Environmental Management, Environmental Performance, Stakeholder Management +15

A Model of Customers' Trust in E-Businesses: Micro-Level Inter-Party Trust Formation

Eui-Jin Kim, Suresh K. Tadisina · Journal of Computer Information Systems · 2007 · 77 citations · Full text

Customer Satisfaction, Digital Marketing, E-commerce +19

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