Jong Hwan Ko

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Active since

2011

Affiliations

Pukyong National University(Current)

University of Jordan

Jong Hwan Ko is an author at Pukyong National University specializing in customer satisfaction, tourism destination performance, and visitor satisfaction analysis.

Publications per year

2011–2012

Publications

The effects of quality management practices on customer satisfaction and innovation: a perspective from Jordan

Abbas Al‐Refaie, Ola Ghnaimat, Jong Hwan Ko · International Journal of Productivity and Quality Management · 2011 · 44 citations

Management, Human Resource Management, Quality Management +8

Examining the factors that affect tourists' satisfaction, loyalty, WOM and intention to return using SEM: evidence from Jordan

Abbas Al‐Refaie, Jong Hwan Ko, Ming Hsien Li · International Journal of Leisure and Tourism Marketing · 2012 · 17 citations

Business, Marketing, Tourism Management +17

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