Concepedia

Chris Y. Shao

CY

3

Publications

248

Citations

3

H-Index

2002

Active since

Affiliations

East Carolina University(Current)

Chris Y. Shao is an author at East Carolina University specializing in consumer behavior, management, and marketing.

Top concepts

Publications per year

2002–2019

3

Publications

3

The effects of appropriateness of service contact personnel dress on customer expectations of service quality and purchase intention

Chris Y. Shao, Julie Baker, Judy A. Wagner · Journal of Business Research · 2002 · 206 citations

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Corporate Social Responsibility, Perceived Customer Value, and Customer- Based Brand Equity: A Cross-National Comparison

S. C. Staudt, Chris Y. Shao, Alan J. Dubinsky et al. · 2014 · 31 citations

, , +18

Working Students and Their Academic Performance – A Decision Tree Analysis

Guoying Zhang, Chris Y. Shao, Charles R Johnston · Journal of Higher Education Theory and Practice · 2019 · 11 citations

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