Statistics
Publications
6
Citations
251
H-Index
6
Active since
1998
Affiliations
University of Nevada, Las Vegas(Current)
L Johnson is an author at University of Nevada, Las Vegas specializing in customer satisfaction, game design, and user experience.
Publications per year
1998–2012
6
6
Gaming Customer Satisfaction: An Exploratory Study
Karl J. Mayer, L Johnson, Clark Hu et al. · Journal of Travel Research · 1998 · 61 citations
Customer Experience, Customer Satisfaction, Service Quality +14
A Customer-based Assessment of Casino Atmospherics
Karl J. Mayer, L Johnson · UNLV Gaming Research & Review Journal · 2012 · 54 citations · Full text
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