Concepedia

Denise N. Anderson

DN

1

Publications

18

Citations

1

H-Index

2001

Active since

Affiliations

Bowling Green State University(Current)

Denise N. Anderson is an author at Bowling Green State University specializing in tourism, human resource management, and education.

Top concepts

TourismBusinessEducationManagementHuman ResourcesQuality SystemsWorkplace LearningPerformance StudiesPerformance ManagementOrganizational Behavior

Publications per year

2001–2001

1

Publications

1

A research approach to training: a case study of mystery guest methodology

Denise N. Anderson, David Groves, Julie Lengfelder et al. · International Journal of Contemporary Hospitality Management · 2001 · 18 citations

Total Quality Management, Training System, Mystery Guest Methodology +20

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