Statistics
Publications
1
Citations
120
H-Index
1
Active since
1991
Affiliations
University of Southern California(Current)
R B Chase is an author at University of Southern California specializing in business strategy, operations strategy, and service encounter analysis.
Publications per year
1991–1991
1
1
Beefing up operations in service firms.
R B Chase, Robert H. Hayes · PubMed · 1991 · 120 citations
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