Statistics
Publications
1
Citations
37
H-Index
1
Active since
1999
Michell Dayana Blanco Peralta is an author specializing in trust in online retail, customer relationship management, and reputation.
Publications per year
1999–1999
1
1
BUILDING CUSTOMER TRUST ONLINE
Donna L. Hoffman, Tom Novak, Michell Dayana Blanco Peralta · 1999 · 37 citations
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