Concepedia

Hazman Shah Abdullah

HS

9

Publications

199

Citations

9

H-Index

2008

Active since

Affiliations

Universiti Teknologi MARA(Current)

Northern University of Malaysia

Hazman Shah Abdullah is an author at Universiti Teknologi MARA specializing in management, business, and organizational behavior.

Top concepts

ManagementBusinessOrganizational BehaviorEducationHuman ResourcesStrategic ManagementOrganizational CommunicationEmotionPsychologySocial Sciences

Publications per year

2008–2016

9

Publications

9

Emotional Intelligence, Emotional Labour and Work Effectiveness in Service Organisations: A Proposed Model

Abdul Kadir Othman, Hazman Shah Abdullah, Jasmine Ahmad · Vision The Journal of Business Perspective · 2008 · 34 citations

Job Satisfaction, Customer Satisfaction, Mass Service +13

From Customer Satisfaction to Citizen Satisfaction: Rethinking Local Government Service Delivery in Malaysia

Hazman Shah Abdullah, Maniam Kalianan · Asian Social Science · 2009 · 33 citations · Full text

Total Quality Management, Customer Satisfaction, Education +16

HR Roles Effectiveness and HR Contributions Effectiveness: Comparing Evidence from HR and Line Managers

Yusliza Mohd Yusoff, Hazman Shah Abdullah, T. Ramayah · International Journal of Business and Management · 2009 · 27 citations · Full text

The fit between organisational structure, management orientation, knowledge orientation, and the values of ISO 9000 standard

Hazman Shah Abdullah, Jasmine Ahmad · International Journal of Quality & Reliability Management · 2009 · 25 citations

Organizational Characteristic, Knowledge Creation, Education +23

The Influence of Work Motivation on Emotional Intelligence and Team Effectiveness Relationship

Abdul Kadir Othman, Hazman Shah Abdullah, Jasmine Ahmad · Vision The Journal of Business Perspective · 2009 · 20 citations

Work Attitude, Work Motivation, Employee Attitude +15

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