Concepedia

Meichen Hua

MH

2

Publications

29

Citations

2

H-Index

2024

Active since

Affiliations

Zhongnan University of Economics and Law(Current)

Meichen Hua is an author at Zhongnan University of Economics and Law specializing in customer satisfaction, business, and intelligent systems.

Top concepts

TourismBusinessMarketingManagementEngineeringHospitalityUser ExperienceConsumer ResearchIntelligent SystemsHospitality Industry

Publications per year

2024–2024

2

Publications

2

Artificial intelligence features and their service outcomes: a meta-analysis

Minglong Li, Xiaoyang Sun, Meichen Hua et al. · Journal of Hospitality Marketing & Management · 2024 · 16 citations

Artificial Intelligence, Customer Satisfaction, Customer Experience +18

AI robots over sommeliers? Exploring the service provider effect on diners’ wine ordering decisions at restaurants

Lu Lu, Meichen Hua, Xiaoyang Sun et al. · International Journal of Hospitality Management · 2024 · 13 citations

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