Concepedia

Samuel K. M. Ho

SK

Statistics

Publications

30

Citations

1.2K

H-Index

20

Active since

1993

Affiliations

De Montfort University(Current)

Hong Kong Baptist University

University of Leicester

Hang Seng University of Hong Kong

Coventry University

Samuel K. M. Ho is an author at De Montfort University specializing in management, business, and total quality management.

Top concepts

ManagementBusinessTotal Quality ManagementEngineeringQuality AssuranceQuality SystemsManagement DevelopmentQuality ControlStrategic ManagementQuality Improvement

Publications per year

1993–2014

30

Publications

30

Service Quality and Tourism

Marcjanna M. Augustyn, Samuel K. M. Ho · Journal of Travel Research · 1998 · 223 citations

Customer Satisfaction, Tourism Management, Tourism Performance +10

The Japanese 5‐S practice and TQM training

Samuel K. M. Ho, Svetlana Cicmil, Christopher K. Fung · Training for Quality · 1995 · 99 citations

Total Quality Management, Training System, Engineering +18

Developing a TQM Excellence Model

Samuel K. M. Ho, Christopher K. Fung · The TQM Journal · 1994 · 83 citations

Total Quality Management, Customer Satisfaction, Quality Management Systems Design +15

Is the ISO 9000 Series for Total Quality Management?

Samuel K. M. Ho · International Journal of Quality & Reliability Management · 1994 · 77 citations

Total Quality Management, Engineering, Industrial Engineering +16

Japanese 5‐S practice

Samuel K. M. Ho, Svetlana Cicmil · The TQM Journal · 1996 · 60 citations

Total Quality Management, Japanese History, East Asian Studies +22

1–5 of 30