34
Publications
3.6K
Citations
22
H-Index
1974
Active since
John C. Anderson is an author at University of Minnesota specializing in business, management, and organizational behavior.
Top concepts
BusinessManagementOrganizational BehaviorEngineeringHuman ResourcesStrategic ManagementTotal Quality ManagementCustomer SatisfactionOrganizational CommunicationPerformance Measurement
Publications per year
1974–2005
34
34
John C. Anderson, Manus Rungtusanatham, Roger G. Schroeder et al. · Decision Sciences · 1995 · 502 citations
Total Quality Management, Customer Satisfaction, Engineering +20
Manus Rungtusanatham, Cipriano Forza, Roberto Filippini et al. · Journal of Operations Management · 1998 · 180 citations
Total Quality Management, Customer Satisfaction, Engineering +20
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