Concepedia

Dennis Campbell

DC

Statistics

Publications

19

Citations

1.3K

H-Index

16

Active since

2002

Affiliations

Harvard University(Current)

College of Accounting

The University of Texas at Dallas

George Washington University

Cornell University

Dennis Campbell is an author at Harvard University specializing in business, management, and marketing.

Top concepts

BusinessManagementMarketingConsumer ResearchCustomer SatisfactionAccountingService QualityConsumer BehaviorFinanceEconomics

Publications per year

2002–2021

19

Publications

19

Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel

Dennis Campbell, Frances X. Frei · Management Science · 2009 · 216 citations

Customer Satisfaction, Cost Structure, Digital Marketing +20

Nonfinancial Performance Measures and Promotion‐Based Incentives

Dennis Campbell · Journal of Accounting Research · 2008 · 150 citations

Financial Performance Measures, Nonfinancial Performance Measures, Incentive Mechanism +10

Employee Selection as a Control System

Dennis Campbell · Journal of Accounting Research · 2012 · 138 citations

Behavioral Decision Making, Organizational Economics, Decision Science +19

Bouncing out of the banking system: An empirical analysis of involuntary bank account closures

Dennis Campbell, F. Asís Martínez-Jerez, Peter Tufano · Journal of Banking & Finance · 2011 · 135 citations

Monetary Policy, Financial System, Empirical Analysis +9

Making sense of soft information: interpretation bias and loan quality

Dennis Campbell, Maria Loumioti, Regina Wittenberg-Moerman · Journal of Accounting and Economics · 2019 · 104 citations

Economics, Soft Information, Business +5

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