Min Zhang

Service quality measurement for omni-channel retail: scale development and validation

Min Zhang, Fang Qin, Wenbiao Fu et al. · Total Quality Management & Business Excellence · 2019 · 63 citations

Customer Experience, Customer Satisfaction, Service Quality +13

Area-preserving mesh parameterization for poly-annulus surfaces based on optimal mass transportation

Kehua Su, Cui Li, Kun Qian et al. · Computer Aided Geometric Design · 2016 · 47 citations

Geometric Modeling, Numerical Analysis, Mesh Optimization +15

E-service quality perceptions: an empirical analysis of the Chinese e-retailing industry

Min Zhang, Lili Huang, Zhen He et al. · Total Quality Management & Business Excellence · 2014 · 39 citations

Total Quality Management, Customer Satisfaction, Customer Experience +16

Lesson learned from China regarding use of personal protective equipment

Mingkun Zhan, Robert L. Anders, Bi-Hua Lin et al. · American Journal of Infection Control · 2020 · 39 citations · Full text

Why should I pay for e-books?

Min Zhang, Mingxing Zhu, Xiaotong Liu et al. · The Electronic Library · 2017 · 17 citations

Consumer Uncertainty, Behavioral Decision Making, Digital Marketing +19