Hongwei Jiang

Service quality of low-cost long-haul airlines – The case of Jetstar Airways and AirAsia X

Hongwei Jiang · Journal of Air Transport Management · 2012 · 56 citations

Air Transportation, Aviation Systems, Engineering +8

Passengers’ perception of safety and its relationship with demographics, service quality, satisfaction and loyalty in airlines sector - A case study of Vietnam to Australia route

Nirajan Shiwakoti, Hongwei Jiang, An Duong Nguyen · Transport Policy · 2021 · 41 citations

Customer Satisfaction, Safety Management, Service Quality +10

Passengers’ Perceptions and Satisfaction with Digital Technology Adopted by Airlines during COVID-19 Pandemic

Nirajan Shiwakoti, Qiming Hu, Ming Kin Pang et al. · Future Transportation · 2022 · 38 citations · Full text

Artificial Intelligence, Customer Satisfaction, Innovation Adoption +28

Adaptive Steering Feedback Torque Design and Control for Driver–Vehicle System Considering Driver Handling Properties

Yuyao Jiang, Weiwen Deng, Jian Wu et al. · IEEE Transactions on Vehicular Technology · 2019 · 36 citations

Motion Control, Engineering, Feedback Torque +10

A ‘role-rule’ model to examine passengers’ likely behaviour and their perceived ability to evacuate safely from airport in an emergency evacuation

Nirajan Shiwakoti, Han Wang, Hongwei Jiang et al. · Safety Science · 2019 · 23 citations

Evacuation Planning, Emergency Evacuation, Behavioral Sciences +12