Yue Dai

Emotional Support from AI Chatbots: Should a Supportive Partner Self-Disclose or Not?

Jingbo Meng, Yue Dai · Journal of Computer-Mediated Communication · 2021 · 256 citations · Full text

Social Sciences, Psychology, Social Psychology +17

Self-disclosure and liking in computer-mediated communication

Nicole Kashian, Jeong-woo Jang, Soo Yun Shin et al. · Computers in Human Behavior · 2017 · 67 citations

Social Sciences, Psychology, Social Psychology +7

When a Chatbot Disappoints You: Expectancy Violation in Human-Chatbot Interaction in a Social Support Context

Minjin Rheu, Yue Dai, Jingbo Meng et al. · Communication Research · 2024 · 65 citations

Social Sciences, Psychology, Social Psychology +13

Mediated Social Support for Distress Reduction: AI Chatbots vs. Human

Jingbo Meng, Minjin Rheu, Yue Zhang et al. · Proceedings of the ACM on Human-Computer Interaction · 2023 · 59 citations

Social Sciences, Communication, Psychology +15

Risk assessment in e-commerce: How sellers' photos, reputation scores, and the stake of a transaction influence buyers' purchase behavior and information processing

Yue Dai, Gregory Viken, Eunsin Joo et al. · Computers in Human Behavior · 2018 · 52 citations

Business, Information Systems, Management Information Systems +17