Jianlan Zhong

Publications

111

Citations

H-Index

2016

Active since

Affiliations

Fujian Agriculture and Forestry University(Current)

University of York

Zhejiang Sci-Tech University

Jianlan Zhong is an author at Fujian Agriculture and Forestry University specializing in customer satisfaction, hospitality industry, and supply chain management.

ORCID

Top concepts

BusinessMarketingManagementSupply ChainService QualityHospitality IndustryCustomer SatisfactionHospitality ManagementSupply Chain ManagementTotal Quality Management

Publications per year

2016–2022

Publications

Supply chain quality management: an empirical study

Jianlan Zhong, Yizhong Ma, Yiliu Tu et al. · International Journal of Contemporary Hospitality Management · 2016 · 52 citations

Total Quality Management, Customer Satisfaction, Hospitality +18

Internal and external collaboration and supply chain performance: a fit approach

Jianlan Zhong, Fu Jia, Xiaowei Chen et al. · International Journal of Logistics Research and Applications · 2022 · 35 citations · Full text

Relationship quality and supply chain quality performance: The effect of supply chain integration in hotel industry

Shanghong Le, Jinlin Wu, Jianlan Zhong · Computational Intelligence · 2020 · 14 citations

Total Quality Management, Customer Satisfaction, Supply Chain Integration +19

A systematic analysis of quality management in agri-food supply chains: a hierarchy of capabilities perspective

Jianlan Zhong, Cheng Han, Xiaowei Chen et al. · Supply Chain Management An International Journal · 2022 · 10 citations

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