Concepedia

Ziqi Liao

ZL

22

Publications

2.5K

Citations

18

H-Index

1997

Active since

Affiliations

Hong Kong Baptist University(Current)

University of Hong Kong

Nanyang Technological University

The University of Queensland

Ziqi Liao is an author at Hong Kong Baptist University specializing in management, business, and marketing.

Top concepts

ManagementBusinessMarketingCustomer SatisfactionConsumer ResearchDigital MarketingBusiness StrategyConsumer BehaviorStrategic ManagementInteractive Marketing

Publications per year

1997–2024

22

Publications

22

Internet-based e-banking and consumer attitudes: an empirical study

Ziqi Liao, Michael Tow Cheung · Information & Management · 2002 · 1K citations

Customer Satisfaction, Fintech, Online Customer Behavior +9

Internet-based e-shopping and consumer attitudes: an empirical study

Ziqi Liao, Michael Tow Cheung · Information & Management · 2001 · 455 citations

Customer Satisfaction, Online Customer Behavior, Digital Marketing +10

Real-time taxi dispatching using Global Positioning Systems

Ziqi Liao · Communications of the ACM · 2003 · 145 citations

Customer Satisfaction, Nearest Available Cabs, Real-time Taxi +7

Measuring consumer satisfaction in internet banking

Ziqi Liao, Michael Tow Cheung · Communications of the ACM · 2008 · 117 citations

Customer Satisfaction, Fintech, Online Banking +15

Challenges to Internet e-banking

Ziqi Liao, Michael Tow Cheung · Communications of the ACM · 2003 · 75 citations

Rows per page

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