Jie Ma

Antibody-dependent cellular cytotoxicity response to SARS-CoV-2 in COVID-19 patients

Yuanling Yu, Meiyu Wang, Xiao‐Ai Zhang et al. · Signal Transduction and Targeted Therapy · 2021 · 120 citations · Full text

Examining customer perception and behaviour through social media research – An empirical study of the United Airlines overbooking crisis

Jie Ma, Ying Kei Tse, Xiaojun Wang et al. · Transportation Research Part E Logistics and Transportation Review · 2019 · 56 citations

Customer Experience, Customer Satisfaction, Online Customer Behavior +12

The impact of ethical leadership on employee creative deviance: the mediating role of job autonomy

Liu Xiao-qin, Yevhen Baranchenko, Fansuo An et al. · Leadership & Organization Development Journal · 2020 · 53 citations · Full text

Education, Human Resource Management, Autonomy +19

Analysing online reviews to investigate customer behaviour in the sharing economy

Carmen Kar Hang Lee, Ying Kei Tse, Minhao Zhang et al. · Information Technology and People · 2019 · 51 citations · Full text

Customer Experience, Customer Satisfaction, Digital Marketing +23

Relationship between employability and turnover intention: The moderating effects of organizational support and career orientation

Yevhen Baranchenko, Yizhong Xie, Zhibin Lin et al. · Journal of Management & Organization · 2019 · 37 citations · Full text

Employee Involvement, Job Satisfaction, Employee Attitude +12