Concepedia

Budiarto Tedja

BT

1

Publications

34

Citations

1

H-Index

2024

Active since

Affiliations

University of Brawijaya(Current)

Budiarto Tedja is an author at University of Brawijaya specializing in customer satisfaction, hospitality marketing, and business.

Top concepts

BusinessMarketingManagementQuality Of LifeService QualityCustomer SatisfactionHospitality MarketingRelationship MarketingTotal Quality Management

Publications per year

2024–2024

1

Publications

1

Systematic literature review using PRISMA: exploring the influence of service quality and perceived value on satisfaction and intention to continue relationship

Budiarto Tedja, Mochammad Al Musadiеq, Andriani Kusumawati et al. · Future Business Journal · 2024 · 34 citations · Full text

Total Quality Management, Relationship Marketing, Customer Satisfaction +13

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