Mert Yazan

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Publications

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Active since

2024

Affiliations

Mert Yazan is an author at University of Amsterdam specializing in conversation analysis, online consumer behavior, and conversational user experience.

ORCID

Publications per year

2024–2024

Publications

Rethinking Conversation Styles of Chatbots from the Customer Perspective: Relationships between Conversation Styles of Chatbots, Chatbot Acceptance, and Perceived Tie Strength and Perceived Risk

R. Xiao, Mert Yazan, Frederik Situmeang · International Journal of Human-Computer Interaction · 2024 · 34 citations · Full text

Social Sciences, Marketing, Social Psychology +15

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