Concepedia

Rodney Ganey

RG

3

Publications

87

Citations

3

H-Index

1997

Active since

Affiliations

CentraState Healthcare Foundation(Current)

Rodney Ganey is an author at CentraState Healthcare Foundation specializing in service quality, customer satisfaction, and management.

Top concepts

Publications per year

1997–2009

3

Publications

3

Family Life and the Pursuit of Happiness

Joan Aldous, Rodney Ganey · Journal of Family Issues · 1999 · 47 citations

, , +14

The Relationship Between Patient Satisfaction and Inpatient Admissions Across Teaching and Nonteaching Hospitals

Daniel J. Messina, Dennis J. Scotti, Alfred E. Driscoll et al. · Journal of Healthcare Management · 2009 · 26 citations

, , +17

What's Most Important to Customer Satisfaction: Service Recovery

Irwin Press, Rodney Ganey, Melvin Hall · ABA banking journal · 1997 · 14 citations

, , +12

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