Concepedia
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Publications
1
Citations
21
H-Index
Active since
2013
Mihaela Štifanić is an author specializing in hospitality operations, perceived service quality, and customer satisfaction.
Publications per year
2013–2013
Measuring service quality in city restaurant settings using DINESERV scale
Suzana Marković, Jelena Komšić, Mihaela Štifanić · 2013 · 21 citations
Management, Hospitality Management, Quality Management +15
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