Mark A. Bonn

Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention: The moderating roles of perceived organizational support and competitive psychological climate

Jun Li, Mark A. Bonn, Ben Haobin Ye · Tourism Management · 2019 · 712 citations

Artificial Intelligence, Customer Satisfaction, Hotel Employee +13

Differences in perceptions about food delivery apps between single-person and multi-person households

Meehee Cho, Mark A. Bonn, Jun Li · International Journal of Hospitality Management · 2018 · 461 citations

Food Choice, Food Marketing, Food Delivery Systems +11

The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention

Su Jin Han, Mark A. Bonn, Meehee Cho · International Journal of Hospitality Management · 2015 · 403 citations

Employee Involvement, Customer Satisfaction, Customer Incivility +11

Generation Y consumers’ selection attributes and behavioral intentions concerning green restaurants

Yoon Jung Jang, Woo Gon Kim, Mark A. Bonn · International Journal of Hospitality Management · 2011 · 328 citations

Food Choice, Behavioral Sciences, Green Marketing +15

Heritage/Cultural Attraction Atmospherics: Creating the Right Environment for the Heritage/Cultural Visitor

Mark A. Bonn, Sacha Joseph‐Mathews, Mo Dai et al. · Journal of Travel Research · 2007 · 293 citations

Heritage/cultural Visitor, Cultural Heritage, Consumer Research +18