Zhi‐Ping Fan

A subjective and objective integrated approach to determine attribute weights

Jian Ma, Zhi‐Ping Fan, Lihua Huang · European Journal of Operational Research · 1999 · 505 citations

Business, Decision Sciences, Decision Analysis +10

Ranking products through online reviews: A method based on sentiment analysis technique and intuitionistic fuzzy set theory

Yang Liu, Jian-Wu Bi, Zhi‐Ping Fan · Information Fusion · 2016 · 333 citations

Business, Information Systems, Marketing +15

Wisdom of crowds: Conducting importance-performance analysis (IPA) through online reviews

Jian-Wu Bi, Yang Liu, Zhi‐Ping Fan et al. · Tourism Management · 2018 · 321 citations

Business, Marketing, Marketing Analytics +9

Product sales forecasting using online reviews and historical sales data: A method combining the Bass model and sentiment analysis

Zhi‐Ping Fan, Yu-Jie Che, Zhen-Yu Chen · Journal of Business Research · 2017 · 319 citations

Business, Marketing, Marketing Management +16

Modelling customer satisfaction from online reviews using ensemble neural network and effect-based Kano model

Jian-Wu Bi, Yang Liu, Zhi‐Ping Fan et al. · International Journal of Production Research · 2019 · 234 citations

Computing, Computer Science, Information Systems +17