Concepedia

Sonia Bharwani

SB

Statistics

Publications

8

Citations

650

H-Index

8

Active since

2012

Affiliations

International Management Institute(Current)

Aligarh Muslim University

Sonia Bharwani is an author at International Management Institute specializing in hospitality management, management, and hospitality operations.

Publications per year

2012–2023

8

Publications

8

An exploratory study of competencies required to co‐create memorable customer experiences in the hospitality industry

Sonia Bharwani, Vinnie Jauhari · International Journal of Contemporary Hospitality Management · 2013 · 242 citations

Management, Hospitality Management, Human Resource Management +14

Competencies of hotel general managers: a conceptual framework

Sonia Bharwani, Parvaiz Talib · International Journal of Contemporary Hospitality Management · 2017 · 115 citations

Management, Hospitality Management, Leadership +17

Challenges for the global hospitality industry: an HR perspective

Sonia Bharwani, Neetu Butt · Worldwide Hospitality and Tourism Themes · 2012 · 99 citations

Management, Hospitality Management, Human Resource Management +10

Techno-business strategies for enhancing guest experience in luxury hotels: a managerial perspective

Sonia Bharwani, David Mathews · Worldwide Hospitality and Tourism Themes · 2021 · 51 citations

Management, Hospitality Management, Innovation Management +16

Customer service innovations in the Indian hospitality industry

Sonia Bharwani, David Mathews · Worldwide Hospitality and Tourism Themes · 2016 · 44 citations

Management, Hospitality Management, Innovation Management +17

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