Concepedia

Wolfgang E. Ebbers

WE

12

Publications

1.1K

Citations

11

H-Index

2006

Active since

Affiliations

University of Twente(Current)

Erasmus University Rotterdam

Radboud University Nijmegen

Utrecht University

Tilburg University

Wolfgang E. Ebbers is an author at University of Twente specializing in communication, public policy, and information management.

Top concepts

CommunicationArtsManagementPublic PolicyInformation ManagementEducationTechnologyPoliticsMarketingSocial Media

Publications per year

2006–2022

12

Publications

12

Electronic government: Rethinking channel management strategies

Wolfgang E. Ebbers, Willem Jan Pieterson, H.N. Noordman · Government Information Quarterly · 2007 · 230 citations

Organizational Communication, Electronic Government, E-services +6

Explaining the acceptance and use of government Internet services: A multivariate analysis of 2006 survey data in the Netherlands

Jan van Dijk, Oscar Peters, Wolfgang E. Ebbers · Government Information Quarterly · 2008 · 228 citations

Customer Satisfaction, Public Policy, Government Internet Services +12

Impact of the digital divide on e-government: Expanding from channel choice to channel usage

Wolfgang E. Ebbers, Marloes Jansen, Alexander Johannes Aloysius Maria van Deursen · Government Information Quarterly · 2016 · 143 citations · Full text

Personalization in the public sector

Willem Jan Pieterson, Wolfgang E. Ebbers, Jan van Dijk · Government Information Quarterly · 2006 · 97 citations

Bureaucracy, Public Policy, Personalized Analytics +7

The use of service channels by citizens in the Netherlands: implications for multi-channel management

Willem Jan Pieterson, Wolfgang E. Ebbers · International Review of Administrative Sciences · 2008 · 94 citations

Multi-channel Management, Public Policy, Organizational Communication +13

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