Concepedia

Cecília Lima de Queirós Mattoso

CL

3

Publications

59

Citations

3

H-Index

2009

Active since

Affiliations

Estácio (Brazil)(Current)

Cecília Lima de Queirós Mattoso is an author at Estácio (Brazil) specializing in marketing, customer satisfaction, and management.

ORCID

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Publications per year

2009–2019

3

Publications

3

Impact of Service Quality, Satisfaction and Corporate Image on Loyalty: A Study of a Publicly Traded for-Profit University

Lorena Silva Arrivabene, Paulo Roberto da Costa Vieira, Cecília Lima de Queirós Mattoso · Services Marketing Quarterly · 2019 · 30 citations

Influence of service quality and corporate image on the satisfaction of patients with Brazil’s National Cancer Institute

Eduardo Dias Coutinho, Paulo Roberto da Costa Vieira, Cecília Lima de Queirós Mattoso et al. · International Journal of Pharmaceutical and Healthcare Marketing · 2019 · 15 citations

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Building, Losing, and Reconstructing Social Identities: An Investigation Into the Symbolic Use of Credit by Poor Consumers in Brazil

Cecília Lima de Queirós Mattoso, Ângela da Rocha · Latin American Business Review · 2009 · 14 citations

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