Concepedia

Szu‐Chi Yang

SY

3

Publications

97

Citations

3

H-Index

2008

Active since

Affiliations

National Sun Yat-sen University(Current)

Szu‐Chi Yang is an author at National Sun Yat-sen University specializing in management, customer satisfaction, and marketing.

Top concepts

Publications per year

2008–2010

3

Publications

3

Assessing blog-user satisfaction using the expectation and disconfirmation approach

Chung-Chi Hsieh, Pao-Li Kuo, Szu‐Chi Yang et al. · Computers in Human Behavior · 2010 · 62 citations

, , +11

Customer satisfaction and customer characteristic in festival activity

Chin‐Tarn Lee, Szu‐Chi Yang, Henry Y. Lo · International Journal of Culture Tourism and Hospitality Research · 2008 · 18 citations

, , +20

Exploring the solution – the contextual effect on consumer dissatisfaction and innovativeness in financial service companies

Szu‐Chi Yang · Service Industries Journal · 2009 · 17 citations

, , +18

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