Statistics
Publications
1
Citations
35
H-Index
1
Active since
2019
Affiliations
Universidad de Los Andes(Current)
Mauricio Losada is an author at Universidad de Los Andes specializing in customer touchpoint design, service touchpoints, and customer engagement.
Publications per year
2019–2019
1
1
Jose Ribamar Siqueira, Enrique ter Horst, Germán Molina et al. · Journal of Retailing and Consumer Services · 2019 · 35 citations · Full text
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